Reference

Privacy Policy for Your Account Data

We keep your account data limited to what is needed to run the record and answer requests.

Account DataCookie UseChange RequestsLocal Law

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What We Keep and Why

ektratogel Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We keep only the details needed to create your account, confirm a request, and maintain a clean privacy record. That can include your name, phone number, login history, device type, and the reference linked to DANA, OVO, GoPay, or QRIS when you choose one of those

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rails. We do not use those records for unrelated purposes, and we do not keep them forever; retention follows the reason the record exists and the period required by local rules. If you ask for access, correction, or deletion, we check the account, the request source,
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and any legal hold before we act. When a request is limited by local law, we tell you what can move forward and what must stay on file.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US FAST

Where Privacy Requests Go

If you need a copy of your data, a correction, or a deletion check, start from the account page so the request is tied to the…

DATA SAFETY MAP

How We Handle Your Data

Your privacy request follows a simple path: we identify the account, check the reason, and apply the change only after we verify the record.

Data collection

We collect only the details needed to create your account, process a request, and keep a record of consent. That usually means name, phone number, login time, device type, and the payment reference attached to your chosen rail.

Cookies

Cookies remember your session, language choice, and security state on the device you used last. If you clear them in Chrome, Safari, or Android WebView, we may ask you to sign in again.

Account security

We protect the account with password checks, one-device session tracking, and a step-up check when a privacy request comes from a new phone or browser. That helps us stop the wrong person from changing your record.

Retention

We keep request logs and account records only as long as the purpose needs them or local rules require. Once that period ends, we remove or anonymise the data so it is no longer tied to you.

Changes

To change your details, open Settings, choose Privacy Request, and send the item you want corrected. We confirm the account data first, then update the record and tell you when the change is complete.

Contact

If you disagree with a data action, send the account ID, date, and request type through chat, WhatsApp, or email. We use that trail to find the right record and respond in writing.

Privacy Questions We Hear

The questions we get most often are about what stays on file, how cookies work, and how you can change a record. We keep the answers short so you can check the step that matters before you send a request. If your case depends on local law, we say so plainly and keep the response tied to your account.

It covers your account details, device signals, session logs, and the payment reference linked to DANA, OVO, GoPay, or QRIS. We use those records to run the account and answer privacy requests.

Open your account, go to Settings, choose Privacy Request, and send the request from the email or phone number on file. We confirm the record first, then share what can be released under local law.

Yes. Send the correction through chat, WhatsApp, or email, and include the exact field you want fixed. We verify the account first, then update the record and confirm when it is done.

Cookies stay in your browser or app storage and help us remember your session, language, and security state. You can clear them any time, but the next login may ask for another check.

We keep it only as long as the reason for collection remains or a local rule requires it. When that period ends, we remove the record or separate it from your name.

Use live chat, WhatsApp, or email from the account page. Send the account ID and the request type, and we will route it to the right team and reply through the same channel.

If the request cannot be completed in full, we explain which part is restricted and why. You still get a reply tied to the account, with the next steps we can process.

Privacy Policy for Your Account Data

Where Privacy Requests Go

How We Handle Your Data

Data collection

Cookies

Account security

Retention

Changes

Contact

Privacy Questions We Hear

01 What data does the privacy policy cover?

02 How do I ask for a copy of my data?

03 Can I correct wrong account details?

04 Do cookies stay on my phone?

05 How long do you keep my data?

06 Who can I contact about privacy requests?

07 What happens if local law limits my request?

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